Behaviour Guide and User Code of Conduct

Interacting with people in person can be a little bit more challenging than online. There are a few more things to be aware of and standard behaviours to follow. In an attempt to protect each User and Doot, we’ve created this handy Code of Conduct (“Code”) to help you understand how to appropriately use the doot service both online and offline, and so you can be a rockstar meeting partner and User. Please comply with the Code. Message contact@doot.co.za if you have any questions or concerns. By using Doot, you agree to comply with the below. If you do not agree with the below, you should not use the Doot Website and Services.

General Personal Behavior

    • I will act ethically and with integrity.
    • I will comply with all of Doot’s policies.
    • I will respect the rights of all Users.
    • I will not abuse confidential information, or participate in any other illegal practice.
    • I will have regard for Users’ interests, rights and safety.
    • I will not harass, bully, assault or discriminate in any capacity.
    • I will not falsify my own or any other identity and I will provide true and correct information.

 

  • I will not pressure or force my meeting partner to engage in activities of any kind against their will (e.g. consuming alcohol, going to a new location, pressure to extend the meeting time). I acknowledge that only my partner’s clear and expressed permission is valid for engaging in further activities.

 

  • I will not seek to communicate or receive payments of any kind outside of the Doot ecosystem.

Local Personal Behavior

    • I will communicate my meeting details – such as where, when, and who I will be meeting – with a close family member or friend for safety purposes.

 

  • I am aware that each tourist is obligated to pay me no more, and no less, than 1000 yen per meeting. Therefore, if my meeting has one tourist, I will receive 1000 yen. If my meeting has 2 tourists, I will receive 2000 yen; 3 tourists, I will receive 3000 yen, and so forth.
  • I am aware that I will bear the cost of my own meal at the meetings. Likewise, the traveler will bear the cost of their own meal.

 

Tips for Locals

  • Use a notebook in meetings, so you can write down interesting or helpful things you hear.
  • Feel free to refer back to your notebook during the meeting if you know that it has something useful.
  • Don’t be scared to use an online translation tool if you need to.
  • Don’t worry about using formal language – this is a casual cultural exchange and foreign cultures can be very relaxed!
  • Your aim is to communicate, so don’t worry about 100% accuracy – just speak!
  • Think of one or two fun stories that you would like to try communicate to your meeting partner.
  • You should aim to understand 50% – 70% of what your meeting partner is saying when speaking slowly in the language you are learning. You don’t need to understand 100% of everything!
  • Ask questions when you need to – make sure you clearly understand the communication.
  • Ask your meeting partner to slow down if they are speaking too fast.
  • Practice often and have fun. The more you practice, the better your language will become. It takes consistent, quality effort to achieve.
  • Take travelers to places that serve the well-known, good food, and try to offer them a great local experience. Facilitate the conversation between your conversation partner and the restaurant waiter – make sure that the “locals menu” isn’t held back from your conversation partner for being a tourist!

 

Traveler Personal Behavior

    • I will communicate my meeting details – such as where, when, and who I will be meeting – with a close family member or friend for safety purposes.
    • I will not agree to attend meetings on the assumption or expectation of employment or paid work.

 

  • I am aware that I am responsible to pay all expenses I personally incur, and I have an obligation to pay 1000 yen to my local partner for every meeting I attend. Therefore, if my food bill costs 1000 yen, I understand that I will pay 2000 yen total at the end of the meeting [food bill + 1000 yen to local].
  • I am aware that the 1000 yen payment to the local is on a per person, per meeting basis. Therefore, if I attend a meeting with one other friend that I am travelling with, we will pay 2000 yen in total to the local (1000 yen each).

 

Tips for Travelers

  • Be aware and sensitive of the language needs of your meeting partner. Speak slower, clearer and more simply if you need to.
  • Be aware that you will need to speak a lot slower than you think. Gauge how fast you are able to speak to your meeting partner as you get to know them, but always start slow.
  • Think of some stories from home – try to share your culture with them. Stories are a great conversation point too, and longer speech will help the learner tune their ear to the English language.
  • The easiest and friendliest way to correct someone is to simply repeat the word or phrase in the way you would say it. Explain words or phrases simply when asked to.
  • Be aware of and accept the cultural differences, particularly when sharing a meal – perhaps slurping noodles, lifting bowls and sharing food is normal in your travel destination.
  • Try to mirror your meeting partner’s behaviors, but don’t be shy to ask if you are unsure.
  • In Japan, enjoying “sake” or “nihonshu” together is a common shared experience. Be clear about your stance on drinking alcohol before the meeting starts.
  • Make your food restrictions and desires clear before the meeting starts, so the appropriate eatery can be selected by the local.

User Content

I am responsible for the content I post on doot and:

    • I will not post content that violates any law or regulation.
    • I will not post content that is defamatory.
    • I will not post content that includes incomplete, false or inaccurate information about any person.
    • I will not post content that contains any viruses or programming routines intended to damage any system.
    • I will not post content that creates liability for Doot or harms its business operations or reputation.

 

  • I will not harass other users.

 

Confidentiality

  • I will respect confidentiality and privacy.
  • I will not disclose information or documents I have acquired, other than as required by law or where express written authorization is given by Doot.

Contact

  • I will not ask other Doot users for their private contact details and will communicate with them only through official website features.

Fraud

  • I will not engage in fraud.
  • I will not create multiple accounts.
  • I will not use the Site to illegally transfer funds.
  • I will not use the Site to generate false feedback.

Communication and Feedback

  • I will avoid exaggeration, derogatory remarks, and inappropriate references.
  • I will not engage in personal attacks, negative or other unfair criticism, and any uncouth conduct.

Spam or Advertising

  • I will not spam or advertise my website or service unless given express written authorisation by doot.